Frequently Asked Questions

Physiotherapy is a rehabilitation profession. It is a drug-free health care practice. Physio therapists work in partnership with individuals of all ages to break down the barriers to physical function whether that means working with patients preand post surgery, helping people come back from illness and chronic disease, injury, industrial and motor vehicle accidents and age related conditions. Physio therapists also play an important role in health promotion and disease prevention. Physiotherapy is the treatment of preference for many who suffer from pain whether in the back or neck, or joint pain such as hips, knees, ankles, wrists, elbows or shoulders.
We are primary care practitioners. This means that people have direct access to our services without the need for a physician referral. However, some extended health insurance plans, may require a doctor’s referral to pay for the fees.
Yes. If you have extended health care plan or you are injured at work (WSIB claim) or injured as a result of motor vehicle accident (MVA) you are covered through those insurances.
First initial visit includes one-on-one discussion and assessment with one of our qualified registered professional therapists that last about 45 minutes. Initial visit may include a short treatment as well.
You need to bring comfortable clothing according to the area of treatment such as shorts or tank top. Also, if you have x-ray or MRI result or a note from your doctor, bring them along. In case your injuries are work related (WSIB), we will need your claim number and adjudicator name and contact number. If your injuries are related to Motor Vehicle Accident (MVA), we will need your Insurance Company’s name, policy number, claim number, your adjuster’s name and contact number, and your extended health benefit information.
Yes, you are free to go to any clinic of your choice even though your referral is for another facility.

Shockwave Therapy

Proven to be fast and effective for the treatment of:

  •    Plantar fasciitis & heel spurs
  •    Golf & tennis elbow tendonitis
  •    Calcific tendonitis of the shoulder/rotator cuff
  •    Knee patellar tendonitis
  •    Frozen or Stiff Shoulder
  •    Achilles tendonitis
  •    Iliotibial Band Syndrome
  •    Shin Splints
  •    Carpal Tunnel Syndrome
  •    Trigger Finger
  •    Hip tendonitis
  •    Morton’s Neuroma
  •    Trigger Points or Fibromyalgia
  •    Chronic Muscle Tension
  •    Bursitis anywhere
  •    Recalcitrant Diabetic Wounds
Recent clinical studies suggest there is an 80% – 85% chance this technology will improve your condition provided you are a good candidate for Shockwave treatment. Shockwave Therapy is so effective that many cases only require 4-5 treatments, only once every week, which minimizes your time at therapy, and won’t interfere with your busy lifestyle.

According to the research, the success rates are:

  • 91% improvement for Calcific Tendinitis
  • 77% improvement for Tennis Elbow
  • 90% improvement for Plantar Fasciitis
It takes 3-5 treatments, once per week or (maximum 10 days apart). Treatments last for approximately 5 minutes
The treatment is uncomfortable but tolerated by everyone. There may be irritation or swelling but it usually disappears within one week of treatment.
  • Eliminate the use of medication
  • Eliminate the use of cortisone or repeated injections
  • Used when all other methods have failed
  • Is an alternative to surgery
  • Athletes who want to quickly return to their sport and suffer from chronic pain will benefit from this treatment.
It is a radial shockwave that is pneumatically generated and transmitted into the tissue. The body responds with increased metabolic activity around the site of pain. Local treatment of the affected area will enhance and rest the healing pattern.
The Shockwave Therapy is proven to be safe and non-invasive. It has no long term side-effects or damages.   Some short term discomfort is felt during the treatment and some people will experience mild bruising, tingling or numbness over the area of treatment. Upon completion of your treatment you can return to most regular activities almost immediately, however for certain conditions we may advise you to avoid heavy strenuous activities for a day or two.   Occasionally, pain or discomfort may persist for a few days following treatment but no serious complications or side effects have been reported.
Most patients feel significant results after the first treatment. Some patients will not feel a difference until finishing their third treatment. The healing process is accumulative and therefore patients continue to have results weeks after ending their treatment. The maximum relief is usually felt at the 12th week after their last treatment.